? Files reports regarding product problems
? Researches technical issues
? Manages and processes customer orders
? Walks customers through solutions
? Reviews product change requests
? Learns about product updates and new technologies
? Report defects or offer suggestions for product improvement.
? Through their investigations, they contribute to product knowledge and help make future technical support easier.
? Additional responsibilities may include taking action to resolve problems, troubleshooting, answering phones calls, and responding to e-mails.
? Identify potential clients and the decision makers within the client organization and turn this into increased business.
? Conduct research to identify new markets and customer needs
? Plan approaches and pitches. Work with his team to develop proposals that speaks to the client’s needs, concerns, and objectives.
? Promote company’s products/services addressing or predicting client needs
? Manage existing clients and ensure they stay satisfied and positive
? Provide trustworthy feedback and after sale service
? Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
? Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
? Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
? Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
? Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
他沉腰缓缓进入 ? Work with Engineering and Corporate Service to meet customer needs.
? A graduate of Electrical Engineering
? Must be a Licensed Engineer
? With at least five (3) years of working experience in the related field
? Interpersonal skills (Internal and External)
? Must be amenable to work in Cebu City
? Has strong research, strategic and analytical skills
? Excellent communication skills, both written and oral
? Able to cold call potential clients with confidence
? Superior presentation skills
? Excellent troubleshooting, Problem-solving and analytical skills.
? Technically knowledgeable when it comes to their company’s products
? Able to learn about new technologies quickly.
? Has technical skills required to understand and promote product or solution by focusing on client requirements
? Thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors
? Understands the target market/market knowledge
? Skilful in negotiating and closing deals with clients/negotiation
? Excellent organizational skills (with emphasis on priorities and goal setting), performance and monitoring skills
? Leadership skills
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